This page is destined to answer all questions and concerns that may occur while visiting our room divider catalog or a particular product, we send regular emails to our customers when our visitor send us questions, this will insure full transparency in the answer. Need your question to be answered here? contact us via the contact page.

What is the weight of the 3 and 5 panels please?
  • The double-sided 3-panel room divider weights about 5.75kg.
  • The double-sided 5-panel room divider weights about 9.60kg.
Can i choose my own custom print or painting?

Hello, we do not offer this option in the moment. Thank you

Answer by past customer: Unfortunately no, I wondered this myself (i even asked them), although there is a huge selection of designs in the range, any one of the ones you pick will look stunning. I have bought two myself and it makes a huge difference to the rooms I have then in and if you want any more advice try and by one that is double sided it will make all the difference ( i recommend buying from this website instead of amazon, why? you will get charged 54 pounds extra if you’re in the UK even though they seems to be the same company under different names)

Hopefully this helps.

Can you use this outside?

Hello,

Our room dividers are meant to be used indoors. We have not tested them outside, and we can not guarantee they will not get damaged due to the changing weather conditions. That is why we do not recommend using them outdoors.
Best regards.

Past Buyer answers : Not sure I would, yes for casual use but not left overnight or bad weather, it’s made of material so could easily damage…. that said I do really like it (for inside)

Past Buyer answers : Yes you can, i bought 4 room dividers for my underground bar, i put them on the outside in london for my customer to enter privately, i used them only when we want and fold them back to storage room everyday, been 6 months since i’ve bought them, working fine, no issue whatsoever, takeaway is : use them on the outside cautiously. 

Do you have to pay duty on this item now we are out of the EU?

Hello there, we are a UK company, VAT is included with the price if you purchase from us via amazon though, you will have to pay an extra 54 pounds, we can’t do nothing because Amazon has to cover the TAX charges imposed by the UK gov after brexit.

if you purchase from this website and you are from the UK, the final price is the one you see on the product page, no extra fees.

Past Buyer Answers : I bought from them on amazon and on the website, amazon : you pay 55 pounds + 20 for shipping, ( comes around 224 pounds for a single room divider), on this website, i’ve paid around 155 for the room divider (70 pounds is a big difference if you ask me)

Buy on amazon for the security, buy from this website for the serenity.

Hope this helps you 😌

Past Buyer Answers: just got an email needed an answer, ok, you don’t pay anymore from what is displayed by the site. Loved the product, the service, the design of this website, i simply love them and i’m pretty sure that you will too.

Could you tell me what width it is when its folded up ? I need to know what size as it will be stored some of the time

Past Buyer Response : Hi, it is 44 /45 cm wide and 17 cm deep when fully folded. Hope this helps.DL

We will add to the beautiful, clear answer by our beloved client, it’s around :

  • 3 PANELS : 45 cm wide / 17 cm depth / 173 cm height
  • 5 PANELS : 24 cm wide / 26 cm depth / 173 cm height

It can be stored in smaller storage spaces, ideal for travel also.

Does each hinge fold both ways? I.e., is it possible to put it in a half-circle?

Yes it can be posed in the shape you want.

Past Buyer Response : Yes each hinge folds both ways. It can be positioned in a semi circle. I make Youtube videos and the background looks fabulous now i got that pink lovely oriental divider, will check back for another product soon.

Hope this helps, kind regards

Klara

Do you rent them?

Hi, unfortunately no.

Past buyer answer : i felt like a complete idiot when i asked them that, someone said to me via messenger : Look, why rent a room divider “a plain one”  for 40 to 60 pounds per event, when you can buy this forever for X2 or X3 the renting price, and you know what’s beautiful? they have Klarna here, means that you can pay in X4 with no interest, i’ve tried it and it worked, i got charged like 39 pounds per mount for 4 months to pay out my room divider. Hope this helps, cheers, Samantha

Unsure about this product. Need a background for videos which will be static so sitting down. With a ring light on wont this be shiny and distracting?

Past Buyer Answers: I don’t think you would get a shiny hue off this product at all. it’s mat finished. SOOOO BEAUTIFUL EVEN MY CAT LOVES IT.

Past Buyer Answers: It’s matt finished, beautifully made for interiors, don’t worry about that

Is it well packaged?

Hello, they are very well packaged, two layers of carton sheets between the panels + a heavy duty carton for the final package.

Past Buyer answers : Yes they are, i got mine is a beautiful well packaged cardboard with a beautiful note. no problems whatsoever.

I need special dimensions, can you do that?

Hi, we do not offer this option for the moment, thank you.

Can you wipe the room divider clean?
Our room dividers are printed on non-woven fabric. It is a mixture of cellulose and synthetic fibers. Fleece is resistant to water and dirt, it can be wiped with a damp microfiber cloth, but it should not be soaked. It is also impossible to use any detergents so as not to wipe off the ink.
 
Final answer : wipe them gently with soft cloth and as little water as much to keep you room divider fancy and as new as you got them.
 
Past Buyer Answers: Too many explanation by the website, my god, it’s a simple yes, YES YOU CAN WIPE THEM CLEAN WITH A SPONGE, SOME SOAP AND WATER, WIPE THEM WITH A DRY CLOTH AFTERWARDS.
Hope this helps ❤️
Can i change my mind and return it if i don't want it?
Look, let’s be totally honest, a person with this question have a specific idea in mind: I’m gonna use it and return it. in this case in particular, we will accept your return but we will give it a throughout examination, if we see that you already used your room divider, we will NOT reimburse you and we will NOT give you back the product, please refer to our return policy to learn more.
 
Other than that, if you don’t like it, return it for free (if you are in the UK, we take care of your return cost) or return it on your cost if you are in the EU ( you will have to pay around 25 pounds to ship it back to us, and we will not cover the cost of the return for our EU customers, sorry but this is the best we could do)
 
Past buyer response: hello sweeties, i have returned a room divider from germany back to the UK, i’ve paid 23 euros and the company was kind enough to return the cost of my return to them, be kind and they will take care of you. Trust a stranger that already purchased from this website and on bimago (their other name brand, i know, multiple websites same company)
 
Past buyer answers : Yes it’s free, you return the product back to poland on your expanse then the company asks for your bank details and reimburse the return cost to you bank account.
Are these screens easy to put together and do they fold flat

Past Buyer Answer : Very easy. They come folded up, in three sections, which you just then unfold and place where you want them in the room. They are very stable too.

Past Buyer Answer : They completely made and do fold flat. Looks beautiful.
Past Buyer Answer : It comes already together, so no need to assemble. It folds flattish …. probably to six inches.
Past Buyer Answer : Don’t need to put it together. Folds on top of itself.
Do i need to assemble them?

No, it come already assembled and ready to be posed in your beautiful living / business space.

Are these screens strictly for interiors? Can't be used in the garden?

Hello,

The room dividers can be kept in the garden during the day when there is a sunny weather. But can not be left there at night and on bad weather. So if you want to put it out into the garden, you would have to take it inside every night and every time the weather will go bad.

Best regards

How will this look as a background for live recordings? Looking for something for my office space.

Hello, video work is an amazing job, nowadays everybody with a camera can make it out there, a Room divider can be an amazing way to show off you aesthetics without being too much of a distraction to the viewers, our only advice is to choose the perfect room divider for you, contact a client support via chat to have them recommended for you the best design.

Are you a Youtuber or video content creator in the UK? contact us for a 50% off deal, we will only ank you to reference us for your Video, if you like.

Past Buyer Response : Depends what videos are, it is stunning and ok for a talking or static type recording but if you are moving or doing a demonstration type video it will be too distracting for the audience. A friend who makes videos professionally suggests a background that does not make shadows, if your videos are demonstrations try a curved plain screen. Good luck

Another Past Buyer answer : Hello, I’ve only received lovely feedback from people looking at it while on video calls (zoom, Skype etc.) They love the pattern. Hope this helps. Hey guys, you need to give me a commission for each sale you get thanks to me 😅
Another Past Buyer answer : Looks great on zoom meetings
How will this look as a background for live recordings? Looking for something for my office space.

The production time is counted from the moment of receiving your payment for the order and for a room divider takes up to 10 business days. Thank you for your patience. there’s no other way to have it before the announced date, we don’t have a large warehouse when we can store them ( plus there’s more than 800 designs, we can’t store them all).

HOWEVER, need it quick? check with us via messenger and we will check our fulfillment warehouses with amazon to see if the model you need is stored somewhere in the world, this is the best we can do for you as client (note that the price will not be the same as announced on the website, depends on where it is located and how urgent would you need it )

Past Buyer Answers : i don’t think you will get it that urgent, it seems that these are made to order, when i received mine i got under the box on the inside and saw a paper (maybe it’s not meant to be there) stating the SKU of the model, date of production & delivery date, also stated the made of the panels and some useful information that someone with my skillset can make an exact copy of this beautiful divider, just kidding ( but the paper story is true )

It looks kinda cheap, is it?

Hello, our room dividers are made only from the best materials we can collect ( Natural Wood from Poland , HQ canvas from Italy and Metal hinges + stands from France ), they are produced to last longer in your interior, if you don’t like the product when you get it, please contact us for full refund and free return.

Past Buyer Answers: I got the same expression when i saw them in multiple designs, focus on the design you want and they will not look so cheap, try browse via Phone for the perfect color ( old PC screens like mine can show different colors)

Past Buyer Answers: They look cheap? Huh, i got them for our summer home in scotland, our neighbors bought some for themselves too, we all love them ( approx 10 unique designs in 8 homes )

Hope this helps, cheers.

 

Are the designs really rendered just like on the pictures?

Hi, the short answer is yes.

The long boring answer is that all our designs are rendered on a HQ canvas print with 170 g per m2 + a 600 dpi canvas printing unit that process the design multiple times ( scretching, black coloring + full color spectrum for the final design that is shown in pictures ), we let the ink dry for a couple a days before proceeding to gently put the canvas on the wooden frames.

Past Buyer Answers: There might be some slight variation but nothing too serious, the one i got is in perfect mat black + gold color, it’s really wonderful.

Can i resell these?

Yes you can, contact us with your company’s informations, a B2B sales person should get in touch with you soon.

What can i use these for?

Hello, you can use them as :

  • Office separation space
  • Small outdoor gathering ( separate the guests for a short period )
  • A freestanding design for all your home need ( for privacy & extra design layout in a home )
  • All other business purposes : Spa, Dentist, Therapy etc….
  • As a headboard for your bed.
  • Gently blocking the sun rays from invading your space.
  • Dorm Separator
  • Kids room Separation
  • A special event 
  • A stage prompt ( some clients use it )
  • Video conference background
  • As A geant canvas for walls ( can be hung also )
  • As A dressing ( you can hang your clothes on them )
  • Etc… Etc… 

Note : Ideas was collected directly from our clients, we will update the list if someone comes up with an original idea on where or how to use them

Didn’t find your answer ? shoot us your question (messenger button or contact form) and we will feature it anonymously on this page for future visitors

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